Delete your uAlarm account

Last updated: September 13, 2026

You can delete your uAlarm account at any time. Deletion is permanent: it erases every backup attached to your account from our servers, permanently deactivates the account, and cannot be undone. This applies whether you signed in with Apple or Google or never signed in at all — uAlarm keeps an anonymous device backup for every install, and Delete Account erases that too.

Delete Account erases the account the app is using at that moment. If you signed in earlier and then logged out, the app is now on a new anonymous account, so deleting there leaves the backup of your Apple or Google account in place — sign back in first (Settings → Support → Replay onboarding, then the sign-in step) or use the email route below.

Delete inside uAlarm

Deletion talks to our server, so your phone needs an internet connection. If you see "Deletion failed", your account still exists and nothing on this phone was touched — reconnect and try again; a retry picks up where the previous attempt stopped.

Once the server confirms, uAlarm also clears its local data — alarms, streaks and stats — cancels every scheduled alarm, and returns you to the setup screen. Your Pro unlock is kept on purpose; see Your purchase below.

What we delete

• On our servers: everything backed up to your account: your alarms including their labels, your settings and mission preferences, your streak, level and XP, the log of each ring (which alarm, when it fired and was dismissed, which missions you completed), and the scrambled fingerprints of any barcode or NFC tag you registered for a mission — together with the email address your sign-in provider shared with us and the profile details Google shares. All of it goes in one step. One thing remains, and it contains none of your data: the account's internal identifier stays on file in a deactivated state — it can never sign in again and is never reused for another account. Nothing else is kept, so nothing can link a future sign-in to the deleted account.
• On your device: deleting inside the app also wipes the local copy of your alarms, streaks and history. Uninstalling uAlarm removes the local copy but not the server backup — delete in the app first if you want both gone.
• With Apple or Google: deleting your uAlarm account does not remove uAlarm from the list of apps connected to your Apple Account or Google Account. To remove that too: iPhone Settings → your name → Sign-In & Security → Sign in with Apple → uAlarm → Stop Using; or myaccount.google.com/connections → uAlarm → Delete all connections.

If you later sign in to uAlarm with the same Apple or Google identity, you start a brand-new, empty account — nothing connects it to the deleted one, and a deleted account is never restored. The app will simply tell you that no backup exists for the account you signed in with.

Can't use the app?

If you signed in with Apple or Google and can no longer open uAlarm, email support@ualarm.app with the subject "Delete my uAlarm account". Include the email address shown on the profile card at the top of uAlarm's Settings — if you used Apple's Hide My Email, that is a relay address ending in privaterelay.appleid.com, and pasting it is enough. You can write from any address you control. We may ask you to confirm that the account is yours, then we delete it and reply to let you know it is done.

If you never signed in, your backup sits under an anonymous device account that is not linked to any email address, so we have no way to find it from a message. The only way to delete it is inside the app on that phone. If the app is already uninstalled, the local copy is gone; the anonymous backup stays but cannot be matched to you or to any request.

Your purchase

Store purchases can be recovered, but not by the app. Pro and Premium bought through the App Store or Google Play are linked to your uAlarm account — that is what lets you restore them on another phone. After deletion a new account cannot restore them by itself. If you come back later, write to support@ualarm.app with your store receipt or order number, and once the purchase is verified we move it to your new account. A Payme payment belongs to the account it was made for and ends with it. We never hold your payment details; purchase records stay with Apple, Google or Payme under their terms.

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Need help?

Write to support@ualarm.app in English, Russian or Uzbek. For the full picture of what is backed up and what stays on your phone, see the Privacy Policy; other questions are answered on the Support page.